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Need Info On the Go? Text a librarian!

  • Published
  • By Joint Base Library
Members of the military community here can now ask questions and get information from the Joint Base library by text message.

Americans text message on average almost twice as much as they talk on mobile phones, according to a recent Nielsen Mobile Survey, making it a preferred means of communication while on-the-go.

"Our military are a mobile culture with global missions. Recognizing the increased use of text messaging by patrons of all ages, we felt it important to offer a way to communicate with the library via text messaging," said Mimi Cirillo, library director. "The new service provides an easy-to-use interface for our librarians and maintains the privacy of our patrons' information."

The Text a Librarian service provides a convenient option to patrons who are unable to ask a librarian in person or online, or those who simply prefer texting over talking for getting information on a mobile phone from the professional reference librarians here.

Service members can ask questions with Text a Librarian by sending text messages from a mobile phones and Librarians answer on a web-based interface, keeping a "live archive" of all the questions and answers. The service does not display phone numbers and generates an anonymous ID for each patron in order to reference conversation history.

Using the service is easy! Text askjblib to 66746 for instructions. Message and data rates may apply. Call 754-2346 for more information.