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87th MDG Launches MiCare secure messaging system

  • Published
  • By Maj. Melinda Williamson
  • 87th Medical Group
JOINT BASE MCGUIRE-DIX-LAKEHURST, N.J. --  Patients here at Joint Base McGuire-Dix-Lakehurst are able to communicate securely and privately with their healthcare teams virtually anywhere and anytime due to the Air Force-wide expansion of secure online messaging.

Secure messaging is available to patients through the new MiCare portal. The MiCare portal is built to facilitate secure, online communications between patients and their healthcare team. 

The goal of MiCare is to improve the quality of healthcare patients receive and provide a mechanism for patients to have better access to their own health information when it's most convenient for them. MiCare allows for open communication and access to information between office visits, reducing the frequency of office visits for some patients. It will also reduce reliance on telephone calls, providing more convenience for the patients and freeing time for providers to see more acute patients.

Benefits of MiCare's secure messaging tool include patient access anywhere, anytime to:
· communicate privately with their healthcare team online without waiting on the phone.
· ask their healthcare team for advice about non-urgent symptoms.
· receive medical test and lab results.
· request prescription renewals.
· request a copy of immunization records.
· request referral renewals.
· access physician-approved health resource links at their convenience.

Patients can also renew prescriptions and access doctor-approved health resources on the MiCare Portal. The healthcare team also uses the MiCare Portal to send out appointment reminders, give medical test and referral results and communicate clinic closures.

Since MiCare is a patient-driven service, the beneficiary must register with his or her military treatment facility to have an active account. MiCare is also based off the patient, not the sponsor. Each individual family member will have his or her own account unless he or she is under the age of 18.

MiCare will also move with a service member when he or she changes duty stations. That way, the next primary care managers can have patients' histories and the patients can easily access a new healthcare teams when they move, making for smooth transitions.

Visit www.sg.af.mil/micare for more information.