Time Line: Civilians must contact EO within 45 calendar days of the alleged offense.
Civilian Informal Complaint Process
Civilians must exhaust the informal complaint process before beginning a formal complaint.
Civilian Formal Complaint Process
When there is no resolution at the informal stage the aggrieved person can file a formal complaint.
Alternative Dispute Resolution Program: You can choose between ADR and counseling within EO guidelines. This is handled through the use of certified mediator.