The Department of Defense is implementing new safety measures designed to protect DOD members and their families during household goods moves taking place during the global outbreak of coronavirus infectious disease 2019 (COVID-19).
Safety
•Moving industry personnel will be required to adhere to the CDC COVID-19 health protection protocols while in the service member’s residence.
•That means moving personnel must wear face coverings, clean frequently touched surfaces, and maintain good hand hygiene.
•They must also minimize the number of personnel at the service member’s residence to support social distancing requirements.
•DOD is also requiring moving companies to provide certification that moving personnel have been screened for illness in accordance with COVID-19 CDC Guidelines for Businesses and Employers.
•Moving companies will provide the service member written certification of this screening upon arrival
•A DOD representative will contact each service member during the relocation process to verify that the service provider is following all safety protocols, and to take swift corrective action when needed.
Decision Making
•Under the new safety measures, service members can decide who enters their residence.
•Service members can question moving industry personnel about adhering to CDC health protection protocols.
•Service members can stop the move at any point in the process. The service member is not required to compromise his/her safety for the sake of meeting a moving company’s timeline; if needed, the service member may ask to reschedule his or her move.