Official websites use .mil
Secure .mil websites use HTTPS
Joint Base McGuire-Dix-Lakehurst
https://www.tricareonline.com/tol2/prelogin/desktopIndex.xhtml
https://www.facebook.com/TRICARE
https://twitter.com/TRICARE
https://www.youtube.com/TRICAREhealth
https://tricare.mil
COVID-19 Hotline: 609-754-9050 (Weekdays from 7:00 a.m. - 5:00 p.m.)
Appointment Line: (866-DRS-APPT/377-2778)
Nurse Advice Line: 1-800-TRICARE / 888-901-7144 or via https://www.MHSNurseAdviceLine.com.
PHONE NUMBER: 404-639-3286
Centers for Disease Control and Prevention Website
PHONE NUMBER: 609-754-9050
(Weekdays from 7:00 a.m. to 5:00 p.m.)
AF Portal Airmen Telework Resources - 3 Apr 2020 http://https://www.my.af.mil/gcss-af/USAF/ep/contentView.do?contentType=EDITORIAL&contentId=c2832F16970EA199B0170EA58D8A40000&channelPageId=s6925EC1356510FB5E044080020E329A9
General Information: VPN is intended for people who need access to share drives and other AFNET only based services. If members only need access to email please utilize OWA on government or personal computers without using VPN. This prevents the overloading of VPN services and maximizes availability to those who need it. This also applies for the majority of websites and web based services such as vPC, vMPF, TBA, and ADLS as they can be accessed from personal or government machines without the need of a VPN connection. Some services work better on some browsers than others so please attempt to use a different browsers if you encounter any issues. Edge, Internet explorer, and Chrome should be on every computer.
How to use the new USAF VPN Client:
Notes:
How to use the old USAF AFNET SSL VPN:
If you cannot connect to the new VPN service, you can attempt to use the old VPN system using the following instructions: (Note: The old VPN service is much more limited than the new system. Overall, it only supports 9K simultaneous connections.)
Additional remote access capabilities:
Office 365: Offers cloud versions of the Microsoft Office suite you have on your computer. This includes Teams, Outlook, and more.
Outlook Web Access (OWA): Primary option for users needing only email access. Requires AFNet account, CAC reader, personal or government computer. OWA Common Issues/Fixes located in the Resource section below.
Blackberry Unified Endpoint Management (BUEM) Devices: The following AFNet resources are available via government furnished, BUEM-enabled devices (phones and tablets). BUEM applications offer many capabilities and features that provide access to AFNet resources and enhance productivity for Air Force mobile device users. The following resources are available to BUEM-enabled devices (phones and tablets) that are updated to the mandated iOS version (iOS 13.2):
FAQs:
What Can I Do to Improve My Telework:
What Are Some Common Errors When Trying to Connect to the VPN Client?
What Do I Do if I Can’t Get My VPN to Connect?
Troubleshooting Steps:
Resources:
EURAM User Guide: https://cs2.eis.af.mil/sites/23802/690%20NSS/SS/Enterprise%20Training/Referenced%20Publications/EURAM%20User%20Guide.pdf
S/MIME Instructions: https://org2.eis.af.mil/sites/aetc-jbsa-cs/SCO/SCOS/CFP/NOTAMs_Atchs/Edge%20SMIME%20Fix%20for%20AF%20OWAv3.pdf
OWA Common Issues/Fix: https://cs2.eis.af.mil/sites/23802/690%20NSS/SS/Enterprise%20Training/Referenced%20Publications/OWA%20Common%20Issues%20and%20Fixes.pdf
Blackberry UEM Instructions and How to Guides: https://acc.eim.acc.hedc.af.mil/org/ACC/staff/a6/a6c/A6OX%20-%20Enterprise%20Capabilities/A6OX%20Mobile/Lists/COPE/AllItems.aspx